Privacy Policy

  1. Scope of Application and Our Entity Information
    This Privacy Policy applies to all pages, comment sections and inquiry forms on https://tandunshanghai.com. By accessing and using this website, you acknowledge and agree to all terms contained herein.
    Website Address: https://tandunshanghai.com
    Data Controller: Tandon (Shanghai) Electromechanical Technology Co., Ltd.
    Contact Email: info@tandunshanghai.com
    Registered Address: Room D507, Building 1, No.5500 Yuanjiang Road, Minhang District, Shanghai
    Business Scope: Technology development, technical consultation, technical service and technology transfer in the fields of electromechanical technology and laboratory equipment; installation and maintenance of electromechanical equipment (excluding special controlled products); sales of electromechanical equipment and accessories, laboratory equipment, laboratory consumables, instruments and meters, glass products, metal products, plastic products, building and decoration materials; integrated design and construction services for architectural decoration projects.
  2. Comments
    When visitors submit comments on our website, we collect information filled in comment forms, visitor IP addresses and browser user-agent strings for spam filtering purposes.
    An anonymized hash string generated from your email address may be sent to Gravatar avatar service to verify your avatar access rights. The Gravatar Privacy Policy can be viewed at: https://automattic.com/privacy/. Once your comment is approved, your public avatar will be displayed next to your comment.
  3. Media Image Files
    If you upload images to our website, please do not upload photographs containing embedded GPS location EXIF metadata. Unprocessed uploaded images may allow other website visitors to extract location information. We will not extract geographic data from laboratory project photos you submit via inquiry forms.
  4. Inquiry & Quotation Forms
    When you submit contact, quotation and project inquiry forms relating to laboratory equipment and laboratory furniture, we collect the following information: your company name, full name, job title, email address, WhatsApp / phone number, laboratory project requirements, target cooperation country and estimated order volume.
    Legal Basis for Data Processing: We process your information to conclude and perform supply contracts and supporting engineering agreements for laboratory furniture, based on our legitimate business interests for cooperation. Product catalogues and technical documents will only be sent to you upon your voluntary opt-in consent.
    The collected information shall be used solely for the following purposes:
    Responding to your quotation requests and providing technical drawings, price lists and custom layout schemes for laboratory furniture;
    Following up on business communication for supporting projects of lab workbenches / fume hoods;
    Sending product catalogues and technical specification documents with your voluntary consent.
    We will never sell, rent or share your corporate and personal contact information with third-party distributors without your explicit written permission.
  5. Cookies (Website Tracking Cache Files)
    Two types of cookies are deployed on this website, and you may withdraw your consent at any time:
    Functional Cookies (Mandatory for website operation): Store your browsing history and unfinished quotation form drafts; disabling these cookies will impair normal functions including form saving and page display.
    Analytical Cookies (Non-mandatory tracking cookies): Record your product browsing preferences to optimize website presentation and visitor traffic statistics; you may opt out of these analytical cookies separately.
    You may disable all or partial cookie storage at any time via the website cookie consent pop-up or your browser settings.
  6. Third-Party Service Providers & Cross-Border Data Transfer (Key for Hostinger Independent Site)
    Visitor comments are scanned by an automated anti-spam service to block junk messages;
    Inquiry data you submit is stored on secure overseas Hostinger servers, accessible only by authorized internal sales and administrative staff of our company. Anonymous website traffic data is synchronized to Google Analytics, with all visitor IP addresses fully anonymized.
    Your business contact information will be stored and transferred cross-border to overseas service providers outside the EU. We have adopted Standard Contractual Clauses (SCCs) issued by the European Commission to secure cross-border data transmission and meet GDPR cross-border compliance requirements.
    List of third-party data processors: Hostinger (server storage), Gravatar (avatar service), Google Analytics (website traffic statistics). Each third party shall process data solely in accordance with the purposes set forth in this Policy.
    Without your consent, we will not transfer any business data that can identify your enterprise or personal identity to irrelevant third-party companies.
  7. Data Retention Periods
    Comment data: Retained for 1 year for spam prevention purposes and automatically deleted upon expiry;
    Inquiry and quotation business data: Stored for a maximum of 3 years for after-sales service and project follow-up; you may submit a deletion application at any time.
    Anonymous analytical cookie data: Automatically erased after 26 months.
    Data required to be retained by laws, tax regulations and internal audits shall be stored for the minimum statutory retention period.
  8. Your Full Data Rights (Complete GDPR Rights)
    All visitors who have submitted inquiries or comments on this website hold the following full rights:
    Right of Access / Data Export: Request an export file containing all personal and corporate business data we store about you;
    Right of Rectification: Request correction of inaccurate information including company name, contact person and project requirements;
    Right to Erasure (“Right to be Forgotten”): Request permanent deletion of all inquiry and comment data associated with you;
    Right to Restriction of Processing: Request suspension of all processing activities carried out on your relevant data;
    Right to Data Portability: Request us to provide your data in a standard electronic format for transfer to alternative third-party service providers;
    Right to Withdraw Consent: Revoke your authorization to receive product catalogues and marketing materials at any time;
    Right to Lodge a Complaint: If you believe our data processing activities violate privacy laws, you may submit a complaint to the data protection supervisory authority in your country or region.
    This clause does not apply to data that we are legally required to retain within statutory time limits for legal, tax and audit purposes.
    To submit an application for data access, rectification, processing restriction or deletion, please send an email including your full company name to info@tandunshanghai.com. We will process your request and respond within 14 working days.
  9. Data Security & Data Breach Response
    All form submission channels on this website adopt full SSL HTTPS end-to-end encryption. Customer inquiry data is managed under strict hierarchical account access control. Regular website security vulnerability scans are performed to mitigate data leakage risks.
    In the event of a personal or business data breach involving customer information, we will conduct an immediate risk assessment, notify affected users and relevant data regulatory authorities within statutory timeframes in accordance with applicable national data laws, and implement remedial measures to reduce losses.
  10. Policy Revision Terms
    We reserve the right to update this Privacy Policy without prior notice. The latest version shall take effect immediately upon publication on this page.
    Last Updated: June 2026